Welcome to FT Tunes (www.fttunes.com). We strive to provide high-quality music distribution and related digital services. Please read our Refund Policy carefully before purchasing any subscription, distribution plan, or service.
All payments made to FT Tunes for music distribution, subscription plans, promotional services, content monetization, YouTube Content ID, or any other digital services are generally non-refundable once the service has been activated, initiated, or delivered.
Due to the digital nature of our services, refunds cannot be provided after a release has been submitted, processed, distributed, or delivered to any music platform.
A refund may be considered only under the following circumstances:
If a customer accidentally makes a duplicate payment for the same service, FT Tunes may process a refund for the duplicate amount after verification.
If FT Tunes is unable to provide the purchased service due to technical or operational reasons and the service has not been delivered, a refund may be approved.
If an incorrect amount is charged due to a billing error, the excess amount will be refunded after review.
The following services are strictly non-refundable:
Submission of a release does not guarantee approval by streaming platforms.
No refund shall be provided if:
Users may cancel their subscription renewal at any time.
However:
Approved refunds will be processed within 7-15 business days through the original payment method.
Actual credit timelines may vary depending on banks, payment gateways, and financial institutions.
Initiating a chargeback without contacting FT Tunes first may result in:
We encourage customers to contact our support team before raising any dispute.